Find out more . If you are not checked in 30 minutes prior to departure, your reservation will no longer be valid. Information to help plan and make personal, group, commercial and travel agent bookings. We'll do our best to get you on the next available sailing if yours is cancelled. For more information about travel and restrictions in these northern communities, see: When travelling, we require customers wear a face covering onboard or in our terminals. Learn more . Be prepared to answer Transport Canada COVID-19 screening questions. Starting on September 30th, passengers loaded on enclosed lower decks will be required to leave their vehicles. Your session has expired. If you require a wheelchair, request one at the terminal. Those who meet the criteria will be provided with a Medical Assured Loading letter to be presented to the ticket agent at time of check-in. Prior to entering a BC Ferries’ terminal, customers need to answer the following questions: If you answer yes to any of questions 1 to 4 and/or no to question 5 above, or refuse to answer any of the questions, BC Ferries will deny you boarding. Learn more about the reinstatement of the Transport Canada regulation. BC Ferries Vacations Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - December 7, 2020) can contact us to change or cancel their booking. We've got the perfect deal for you. For more information on schedules visit bcferries.com/schedules. If you are still on the waitlist, we recommend you arrive at the terminal a. BC Ferries has implemented measures in order to ensure that customers with serious medical conditions and a need for time sensitive treatments are able to continue to travel. 3 Canada & USA +800 1 BC FERRY (+800 1 223-3779) Toll-free from outside Canada & USA. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online. BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this review Responded January 12, 2017 Hi sashakeena, We’re grateful for your feedback. All passengers must wear non-medical masks or face coverings when at terminals and on board ferries except: * In the event that a passenger cannot wear a mask or face covering due to medical reasons, BC Ferries may require passengers to present documentation from a healthcare professional. Choisissez une autre date. 3, or email vacations@bcferries.com . Are you the subject of a provincial/territorial or local public health order? Routes; Fares & fees; Experience Card; Fare calculator; Gift certificates; Schedules; Travel safe this fall. What troubled me is that a number of BC Ferries staff just walked by these individuals. BC Ferries has implemented measures in order to ensure that customers with serious medical conditions and a need for time sensitive treatments are able to continue to travel. BC Ferries remains committed to ensuring coastal communities have reliable access to essential goods and supplies. Are you the subject of a provincial/territorial or local public health order? BC Ferries Vacations Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - December 7, 2020) can contact us to change or cancel their booking. Learn more about the reinstatement of the Transport Canada regulation. Take this short survey and let us know how we're doing. This is a new Transport Canada requirement for ferry operators across Canada. Directions, transit options, and important check-in and boarding information for foot passengers and drivers. Explore BC safely this winter and get a 3rd Night FREE to experience the magic of the coast of a BC Ferries Vacations getaway. If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. A patient’s doctor must apply for Medical Assured Loading through BC Ferries (patients are unable to make the request on their own). Dec 19, 2020 - BC Ferries provides passenger and vehicle ferry services to 45 ports of call across coastal BC, with sailings to and from Metro Vancouver, Vancouver Island, the … 3, or email vacations@bcferries.com . We ask that you travel with your own wheelchair assistant if required. As defined by the Public Health Agency of Canada, a mask should fit securely to the head with ties or ear loops, be made of at least two layers of tightly woven material fabric (such as cotton or linen) and be large enough to completely and comfortably cover the nose and mouth without gaping. Booking in advance is strongly recommended to guarantee the sailing of your choice. If you have a chance to relay a ‘thank-you’ to our teams online, please do. Vacations Call Centre business hours are: Customers requiring wheelchair assistance: We are unable to provide wheelchair assistance at terminals or on board ferries. Transport Canada - Closed deck regulation - reinstatement on September 30th. Explore the types of vehicles our passengers travel with and. For more information on all the steps BC Ferries is taking during COVID-19, visit our COVID-19 response page. If you have recently travelled with BC Ferries, we'd like to hear about your experience travelling with us. Customer profiles from the previous system were NOT transitioned to this new system. check if your vehicle type can be booked online. Si vous souhaitez effectuer une réservation, merci de vous rendre directement sur leur site https://www.bcferries.com. Passengers are reminded to continue to maintain physical distance while wearing a mask. ©2020 Northumberland Ferries Limited and Bay Ferries Limited. BC Ferries advises customers to avoid non-essential travel at this time – this includes travel into and out of B.C. Reservations are recommended, but non-reserved travel will be prioritized based on the essential travel needs. Enhanced safety and cleaning measures are in place to keep customers and crew safe. Click here to make your reservation! You can make changes to your bookings online, login to your account, or refer to your booking confirmation email for information if you do not have an account. Another hygiene issue are the self-entitled who put their feet up on seats. Copyright © 2020 British Columbia Ferry Services Inc. Toggle accommodationFinderForm.roomStayCandidates[0].passengerTypeQuantityList[1], accommodationFinderForm.roomStayCandidates[1].passengerTypeQuantityList[1], This year, our dedicated crews and frontline workers have kept essential goods and services moving to BC's coastal communities. After booking, you'll receive a confirmation by email with all of your travel details. Worked out great as they put us on the earlier ferry that was just about to board. 1-888-BC FERRY (1-888-223-3779) Ext. Your answers will be held in strict confidence and will be combined with those of other passengers to let us know how we are doing and how we can improve. Transport Canada allowed this temporary flexibility earlier this summer in response to COVID-19. Customers should inform themselves of local situations and remain committed to essential travel only. Discover our routes and fares plus how you can save with a BC Ferries Experience Card™ or take advantage of priority boarding with an Assured Loading Card. Grâce à AFerry.fr, réservez vos billets BC Ferries pour vos traversées entre la côte de Colombie Britannique et les îles de Moresby, Graham, Kaien et Vancouver. For more information on our current Northern schedules, visit bcferries.com/schedules. On the ferry, food services is available in takeaway format. Get the sailing status for a specific route, view next available sailings, check deck space availability and more. Weekends and statutory holidays: 9 am – 5 pm, For more information on travelling with BC Ferries during the COVID-19 Pandemic. Many communities served by BC Ferries have issued advisories to travelers notifying them of limited supplies, healthcare equipment and resources. We encourage our customers to continue to heed Dr. Bonnie Henry’s advice to be calm, be kind, and be safe. Le fonctionnement est efficace sur place mais le service est tellement en demande qu’il faut planifier d’avance pour éviter l’attente. If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. Canada Border Services Agency is screening people entering Canada at the borders. Check-in processing takes longer due to screening protocols in place. Fares are paid at the terminal at the time of travel. BC Ferries: What reservations? Updates from our President and CEO Mark Collins, ​Vehicles with U.S. license plates travelling on the Ferries. BC Ferries remains committed to ensuring coastal communities have reliable access to essential goods and supplies. This filthy habit should be strongly discouraged. Great service. With a passion for transportation and ferry travel, #FerryFans sail our coast for many reasons. BC Ferries Vacations Email vacations@bcferries.com Phone. It has no cost unless you no show - If you do not show up, you will be charged a fee. This applies to travel occurring during the PHO travel restriction period. BC Ferries provides a lifeline to remote and to coastal communities in British Columbia, and will continue to provide vital services, such as delivering medical supplies and groceries to support communities. - See 352 traveler reviews, 143 candid photos, and great deals for Nanaimo, Canada, at Tripadvisor. Our priority is the health and safety of our customers and employees, and the company will strictly adhere to provincial and federal guidelines. Confirm you want to clear it and continue with your new booking. BC Ferries: Problème de réservation - consultez 4 452 avis de voyageurs, 1 488 photos, les meilleures offres et comparez les prix pour Sidney, Canada sur Tripadvisor. We encourage our customers to continue to heed Dr. Bonnie Henry’s advice to be calm, be kind, and be safe. BC Ferries Réserver un billet avec BC Ferries est simple et facile sur Ferries.fr. This year, our dedicated crews & frontline workers have kept essential goods & services moving to BC's coastal communities. We lived on the island a few times, so I would say we have experience traveling with BC Ferries, we have shopped in their gift shops, ... We arrived about 90 minutes before our ferry reservation time. Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19? BC FERRIES schedules, reservations, fares, current conditions, traffic, travel, route tracker, trip planner, times, voucher, card, timetable, vessel tracking map. BC Ferries does not have a mandate to restrict travel. You have another booking already started. Choisissez une autre date. Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - December 7, 2020) can contact us to change or cancel their booking. If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. Weekends and statutory holidays: 9 am – 5 pm, For more information on travelling with BC Ferries during the COVID-19 Pandemic. See what they have to say. The earlier you book, the lower your reservation fee on routes between the Mainland and Vancouver Island. While less people are travelling, we're transporting 10% more commercial goods (and a few presents too!). Désolé, il n'y a aucun circuit ni aucune activité disponible à la réservation en ligne à la date que vous avez sélectionnée. The survey can be completed in less than two minutes. We are proud of the work our dedicated employees continue to provide during this situation. Many seats on the passenger deck are blocked off. For any route longer than 30 minutes, BC Ferries will screen all customers for COVID-19 symptoms and restrict travel to any customer that does not meet the screening requirements, as per the federal guidelines. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. and between regions of the province. Prior to entering a BC Ferries’ terminal, customers need to answer the following questions: If you answer yes to any of questions 1 to 4 and/or no to question 5 above, or refuse to answer any of the questions, BC Ferries will deny you boarding. If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. Packages include 3-nights hotel and return ferry with reservations… On December 7, 2020 Dr. Bonnie Henry announced an update to the COVID-19 restrictions (in effect November 7 - January 8, 2021), for more information click here. - See 4,469 traveler reviews, 1,503 candid photos, and great deals for Sidney, Canada, at Tripadvisor. If this new Provincial Health Officer restriction affects your travel plans please contact us to change or cancel your booking. Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - December 7, 2020) can contact us to change or cancel their booking. Definitely recommend having a reservation especially since we travel in a motorhome. Our vessel and terminal staff are working hard to adjust to changing circumstances and to implement protocols and procedures that keep everyone safe and healthy. Discover our routes and fares plus how you can save with a BC Ferries Experience Card™ or take advantage of priority boarding with an Assured Loading Card. This is a new Transport Canada requirement for ferry operators across Canada. 3, or email vacations@bcferries.com. Check-in processing takes longer due to screening protocols in place. Transport Canada allowed this temporary flexibility earlier this summer in response to COVID-19. BC Ferries says part of the reason behind the sold-out reservations may be because they have far fewer sailings than a typical holiday season. You must arrive 30 to 60 minutes prior to departure. BC Ferries: Reservations taking over! View more details on Transport Canada’s announcement. You can request cabins on your waitlist form. Reservations fees for existing bookings will be refunded if travel must be cancelled as a result of Provincial Health Order (PHO) travel restrictions, please contact us in advance of travel. Not all routes can be booked in advance. For more information about travel and restrictions in these northern communities, see: When travelling, we require customers wear a face covering onboard or in our terminals. If you're new to sailing with us, we want to make sure that you have the information you need to travel with ease. Customers should inform themselves of local situations and remain committed to essential travel only. 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